Security of Your Payments and Credit Card Information

Very Secure

When you created your subscription, you went to a secure page on PayPal’s website to make your payment

Your private information is protected by PayPal security measures.

iCoachSkating.com did not have and does not have direct access to your credit card information.

new credit card?

If you get a new credit card, please update your profile IN PAYPAL immediately

If you have to update your credit card payment in PayPal, we recommend making the necessary changes BEFORE your monthly charge (see below).

update paypal

How to change your card info in PayPal

The procedures below may not be 100% accurate but they provide a framework for making the necessary changes.

To add a new credit card to your PayPal account:

  1. Log in to your PayPal account
  2. Click on the Profile menu
  3. Click on My Money
  4. Click on “Update” for Debit and Credit Cards
  5. Add the new card

To update the payment method associated with your iCoachSkating subscription:

  1. Make sure you already added the new payment method to your PayPal account
  2. Log in to your PayPal account
  3. Click on the Profile menu
  4. Click on My Money
  5. Click on “Update” for My Preapproved Payments
  6. Find your iCoachSkating.com subscription and click the link (could be under The TAL Group LLC or Axel Concepts LLC)
  7. Scroll down the page to Payment Method and change it
Subscription cancelled due to card issues

Not to worry if your subscription was canceled

If PayPal cancels your subscription, simply create a new one.  Go to this page and sign up as you did before and you’ll be back on the site in a few minutes.

paypal won’t cancel your subscription if:

Three cases where you won’t need to start a new subscription

1. If your credit card is still valid and the failed charge attempt was a result of a PayPal error or an error with your credit card company, almost certainly your payment will go through properly on the second attempt.

2. If the charge to your credit card would exceed your credit limit, obviously the charge attempt will fail.  But if you pay your credit card bill prior to the next charge attempt, the charge will go through properly.

3. If your credit card has expired and a new card has been issued with the same credit card number and only a different expiration date, you can save your subscription after a failed charge attempt by simply updating your card information.  By updating your card information with a new expiration date, the next charge attempt with go through properly.  To update this information, please see the procedure above for adding a credit card to your PayPal account (very similar).

If you have questions or concerns, please reach out using our CONTACT US page.

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